Frequently Asked Questions
Everything you need to know about working with us
We are a direct manufacturer with 16 years of industry experience.
Our production base covers 6,000 square meters. Specific monthly output figures are available upon request based on product models.
Yes, we fully support OEM/ODM customization according to your design, material, and packaging requirements.
The MOQ for regular products is 500 pieces. For first‑time cooperation, we can be flexible – please contact us to discuss.
Stock samples are dispatched within 1–3 days. Custom samples typically take 5–10 days, depending on design and process complexity.
We follow a strict four‑stage quality inspection process:
IQC (Incoming Material Quality Control)
IPQC (In‑Process Quality Control)
FQC (Finished Product Quality Control)
OQC (Outgoing Quality Control)
We accept PayPal, Visa, Mastercard, American Express credit cards, Apple Pay, and Google Pay. For large‑volume purchases, bank transfer (T/T) is also available.
Yes – the larger the order quantity, the better the unit price. For bulk orders, we can work out a customized quotation with our dedicated sales team.
Maintenance instructions vary by material – please refer to the care guide on each product detail page. With proper use, our products are designed for long‑term durability.
Yes. We can issue a formal PI free of charge for every order. Simply provide your company name, tax ID, and other required details, and our team will prepare the customized PI for you.
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